IRCTC Customer Care Number

IRCTC Shopping site is now closed now but you can shop from other eCommerce stores like Jabong, Myntra etc. online. We will try to provide you best online discount and shopping coupons to purchase your products like Shoes, Clothing, Accessories etc. online. Beside this, we are also try to provide your information about IRCTC services.

Planning for vacation via train, with this very thought comes into mind the queues and duos in front of ticket counters. But thanks to the Internet and technology that this problem of ours is solved. Now book tickets in no time by just sitting at home or office or from anywhere, you just need Internet connection, and our problem solver is IRTC.

The Indian Railway Catering and Tourism Corporation Ltd (IRCTC) provide facility to book train tickets online. IRTCs services include train ticket booking, inquiry for PNR, seat availability, train/fare accommodation, ticket cancellation, ticket refund, SMS, etc. Information related to concessions, rules, policies, FAQs, etc. are also available.

IRCTCS provides 2 types of railway booking for its customers that are i-ticket and e-ticket option.
I-ticket, users can have the printed ticket to the registered address through official courier services.
E-ticket, in this user can book from PC only sitting at home or office and take the printout of reserved ticket afterwards.

IRCTC Contact for:
I-tickets/e-tickets – care@irctc.co.in
Cancellation E-tickets – etickets@irctc.co.in

IRCTCs come with a mission and that is to:

"Enhance customer services and facilitation in railway catering, hospitality,
travel and tourism with best industry practices.”

IRCTCs CUSTOMER CARE:
The customer care service of IRTCs is always available for its customers. One can just call to the customer care number i.e. 011 39340000. There is also a fax no accessible to lodge several inquires and complaints at the IRTCs phone number 011 23345900. These numbers are 24×7 in use; customers can give their feedback or can sent queries about the train journey.

IRCTC Customer Care Number:
IRCTC Toll Free Number: 1800-111-139 (24 Hours)
IRCTC Customer Care Number: 139 (24 Hours)
IRCTC Delhi Customer Care Number: 011-3934-0000
IRCTC Mumbai Customer Care Number: 022-2530-0000
IRCTC Hyderabad Customer Care Number: 040-2530-0000
IRCTC Bangalore Customer Care Number: 080-2530-0000
IRCTC Chennai Customer Care Number: 044-2530-0000
IRCTC Ahmadabad Customer Care Number: 079-2530-0000
IRCTC Chandigarh Customer Care Number: 172-2530-0000
IRCTC Customer Care Number for Catering Related Issues
IRCTC Central Control Office Customer Care Number: 011-23345300
IRCTC Delhi Control Office Customer Care Number: 011-23221147
IRCTC Mumbai Control Office Customer Care Number: 022-22618067
IRCTC Kolkata Control Office Customer Care Number: 033-26601743
IRCTC Chennai Control Office Customer Care Number: 044-25353341
IRCTC Internet Ticketing Customer Care Number for Delhi: 011-39340000
IRCTC Internet Ticketing Customer Care Number for Chennai: 044 -25300000
IRCTC Complaint Through E-Mail: feedback@irctc.com
IRCTC Tourism Helpline Numbers
IRCTC Tourism Delhi Helpline Number: 011- 23701100
IRCTC Tourism Mumbai Helpline Number: 022- 22644378
IRCTC Tourism Kolkata Helpline Number: 033- 22439045
IRCTC Tourism Chennai Helpline Number: 044- 64594959
IRCTC Tourism Chennai Helpline Number: 040- 66201263

ABOUT IRCTCs:

Indian Railway Catering and Tourism Corporation Ltd. is a public sector Enterprise under ministry of Railways.  It is a subsidiary of Indian Railway that handles the catering, tourism, and online ticketing of railways.

IRCTC services include:
1. Online Ticketing.

• E-tickets
• I-tickets
• PNR status

2. Tatkal booking
3. Hospitality

• On Board Catering Services and Static catering units on the Indian Railway Network.
• Manufacturing Packaged Drinking Water for Indian Railway Passengers.
• Quality Control and Complaint Redressal System.
• Food Safety Audit.
• Complaint Management System.

4. Tourism

• Bharat Dharshan – village on wheels.
• Hill charters.
• Education tours
• Budget hotels
• Luxury Tourist Trains

So to have a wonderful holiday with awesome experiences and without any problems just book tickets and plan holiday with IRCTC.  For any assistance or feedback, IRCTC office address is:

Registered Office Address
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street,
New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-2331125.